Sun Cellular Customer Service

Sun Cellular Customer Service is easy to reach at any time. They are always polite and helpful with any questions you may have about your Sun Cellular SIM, internet or phone service.

Sun Cellular Hotline

Sun offers two hotline numbers that you can use to contact their customer service.

  • From your Sun Cellular phone : Dial 200
  • Landline : 395-8000

Sun Service Online

Sun Cellular provides a website with often asked questions. This can be very helpfull if you have a few common questions about your service.

Click here for Sun Customer Service Online »

45 Responses to “Sun Customer Service”

  1. rose marie mariano says:

    – pde ba namen malaman kiung san madedect yung number na ngtext xa mother ko na sun. .kasi nakakaofend na para sa mom ko yung cinabe nung ngtext ee. ..network nyo yun!! repy asap!!

  2. myna says:

    pwede ba pki update ng sun sim ku?? kc po gusto q magload.. information not found na

  3. Rome V. Baltazar II says:

    na block ang sim card.
    pwede po bang makuha ang PUK number
    ito ang Cell phone number ko
    XXXXXXXXXX
    Ka loload ko lang ng April 23, 2010 ng sun 150 sayang naman po pag di na magagamit ang sim card

    For your appropriate action po.

    Thanks you and more power to your company

  4. Raniela Lopez says:

    may problem daw po sa sim ko?!pwede paki-update nman po un!!!

  5. Samuel Magsombol says:

    good day..inform ko lang yung sa sim ko..nagloloko ata sya ayaw mgsend ng mga messages ko..ngayon lng nanyari sa akin to., hope to have an action about dis problem, kasi madami po akong kailangan macontact using my sim..thakyou.

  6. april says:

    anung gagawin ko, bigla na lang hindi pwedi yung sim ko, it says that there’s a problem in my account and i should call sun representative, i tried to call sun hot line but it will also say the same thing, panu nian? can i still use the load in my account?????

  7. april says:

    hoping for your immediate reply, thanks.

  8. avhie andam says:

    ano b pwedeng gawin may problem daw ung account ko….
    tnx

  9. MARICEL B. BELARDO says:

    BKT NAMN PO GANUN KAKALOAD KO LNG N MORNING TAPOS PAGDATING NG HAPON DNA KO MAKACOL SBI NG OPERATOR MY PROB.DW ACCOUNT KO DEN ITAWAG DW S CUSTOMER SERVICE NUNG ITAWAG KO GANUN DN SAGOT SAKIN….ANU B NAMAN YAN
    PLS PAKIGAWAN NAMAN NG PARAAN UN DIS S MY # XXXXXXXXXX

  10. tess tubiazo says:

    nag load ako kahapon may 2,2010 pero di ko po magamit sinasabi sakin ng network may problema account ko comocontact ako sa hotline number ng sun operator busy eto ang number ko XXXXXXXXXX paki ayos naman asap masasayang load ko tnx

  11. Christine Gorre says:

    HINDI PO AKO MKA RECIEVE NG MESSAGES DITO SA NEW ZEALAND… ROAMING NAMAN PO YUNG SIM KO ETO PO NUMBER KO XXXXXXXXXX…
    PAKI AYUS NAMAN PO PLZZZZ……

  12. anna :)) says:

    bkt me prob dw sim acct q? eto num q 09329323406, ty.

  13. Eric says:

    Paano po ba ipa block ang old sim card ko? nawala kasi yung cellphone ko tapos may gumagamit sa old number ko, ng te-text cya sa kahit sino, parang ginagamit ang old number ko para manghingi ng pero sa mga contacts ko. eto po yung old # na dapat i block, XXXXXXXXXX.

    Thanks po

  14. march ann says:

    panu po ba malalaman ung no. ko ng sun..kc nwla po ung card ska d nmn po ako mkpgload kc d q lam ang no. ng simcard ng sun ko..

  15. Anonymous says:

    pwede b mkita list ng contact person thrue web

  16. Robert Lindon says:

    Your tower here in our place located at granada st gulod novaliches is being used as the source of illegal electric connection by your own care taker who is aka known as TISOY who is also the maintainer and illegal connector within the vicinity and in to their own house.
    Please try to investigate and act at once for your own safe transmission on this tower

  17. joma says:

    nasa states po papa ko pinayagan niya ako kumuha ng plan sa sun pero ang problema is hindi pa ako pwedeng kumuha ng pera sa western uniion kc minor ako pwede po bang isend ko yung applicatiion form sa parents ko pero ako gagamit nung plan?

    tnx

    pls reply asap pls

  18. rina says:

    hi..

    pwede nyo po b mlaman ung may-ari ng number na ito 0923-455-4837..please
    nanggugulo n po cya ng buhay ko…please reply

  19. Pauline says:

    panu po ba pag suspended ung account sa sun?
    REPLY ASAP.

  20. Imee says:

    jugal naman ng processing ng postpaid need ko na yung phone eh.. hayy makapag Globe na nga lang….

  21. lhubbly says:

    hi..can u give me some information on how to access the internet connection in my phone without using a wifi?…i really need all of the informations from you guyz!!!i’m waiting for your response

  22. aby says:

    hello, can you please send me the handset configuration for motorola a1200? im using wap pala.. im trying to find some site here but unfortunately,,, no luck talaga to find one who used wap that much… plsss… send me my config,,, this is my number,,,09339511988, thanks and more power

  23. Cebuano says:

    Hello! I do hope you could help me with my concern. I do have this Nokia 6110 (navigator) phone and I want to have a an internet setting for this one so that I could freely browse the web through my phone. Please help me with my concern. More Power to sun…Please send the configuration at this number XXXXXXXXXX. More Power

  24. sharlaine says:

    bkt ganun it says that there’s a problem in my account and i should call sun representative, i tried to call sun hot line but it will also say the same thing gsto ko po kcng mag load at iactvate yung sim ko

  25. Rita says:

    help me naman kung papaano ang mag bukas ng fb, ym etc sa phone, ginawa ko na lahat ang pag aacitivate sa cell pero ayaw pa rin , ano po bang problema bakit di ako maka open, 2690 ng unit ko

  26. shy says:

    anu poh ang customer service ng sun?

  27. Anonymous says:

    hmmmm…nakakainis naman sun bakit suspended account koh….

  28. lei says:

    pano po ba ma aactivate handset settings ko pra sa LG KC550? iv been trying sending ACTIVATE to 2300 pro lagi cnsbi handset configuration cannot be completed,,sana po mtulungan nnyo ako wd regards to this problem…

  29. vernalyn docejo says:

    ask ko lng po bkit gnun ung network nyo,ung sim namin n panload retailer eh bigla nlng naging sim card rejected, kapapaload ko lng tpos ngkgnun,sayang naman un if maccra lng ung sim,,pls help me as soon as possible kc sayang ung load ko,thanks

  30. vernalyn docejo says:

    e2 po pla ung number ko,pls do not publish,09225763989

  31. faye trixie dayondon says:

    hello ! panu i. activate ulit ung sim ko ?? di ko lng sya napaloadan ng 2months .. tpos pag mag ba2lance ako ang lumalabas *SORRY . THERE iS A PROBLEM WiTH YOUR ACCOUNT. PLEASE CALL CUSTOMER SERViCE AT 200*
    tinawagan ko na po sya kso ang sbi TEMPORARY SUSPENDED ! pano po i.activate ulit ?? need uor reply ! asap !!!

  32. faye trixie dayondon says:

    eto po ung # ko XXXXXXXXXX

  33. arfeja angking says:

    bkit bah ganun g insert ko yung sim card ko na sun g try ko
    i balance inquiry ay soory,there is a problem w/ your account
    .pleaase call customer service at 200 tapos g dial ko nah ang sbi
    ay sorry there is a problem w/ ur account .ano bah gagawin ko pls.
    reply!

  34. jace says:

    pwde magtanong.bkt po hindi aqo maka send….. busy bha
    kau….

  35. jace says:

    kanina pa aqo ng send ng send hindi tlga…..bkt anung
    ngyari

  36. sai says:

    i just purchased the iload? i loaded 50 for 1day internet pero hangang ngayon wla parin akong internet connection. I tried calling the costumer service representative but masyadong busy. can someone help me?

  37. rhea says:

    gud day po…. ask q lang po bkt po mahirap po mag send s sun.. minsan po NO SERVICE p po… ano po b ang problema? kc plgi nyo po cnsbi n malakas ang cgnal nyo.. tps e2 p po ang nag yyari… knino po b dpt magtanong?? tpz po…

  38. rhea says:

    limited service po…..

  39. ludy says:

    bakit ganun? NAKAKABADTRIP NA ANG SUN!
    NAGLOAD AKO NG COMBO30 TAPOS NRECIEVED KO UNG CONFIRMATION NG NILOAD KO PERO HINDI KO MAGAMIT! ANG SABI INSUFFICIENT DAW UNG BALANCE KO! NAGLOAD ULIT AKO NG REGULAR 10 GANUN NNMN! 40 NA ANG LOAD NA NSSYANG SAKIN! ANU B NAMAN YAN! AYUSIN NYO ANG SERBISYO NG SUN WLANG KWENTA PURO PROBLEMA!

  40. she says:

    hello po.. ng avail po ako ng post paid plan… nung umpisa ok pa po.. pro after po ng monthy due… hindi na po ako mka tawag at mka text.. what to do po? binayaran ko nmn po yung bill ko..

  41. charlene says:

    bakit po lagi late dumadating ung mga text messages sken at kung mnsan eh wla po ako na rerecieve lalo n galing s husband ko n nsa dubai..di po isang beses lng to mngayari marami kainis n nga eh tapos pg tumatawag ako s hotline nyo wla nmn sumasagot..

  42. joy says:

    nagkaron po ng problem sim card ko nag puk po siya pwede po bang bumalik un nawala na po kasi ung lalagyanan..help naman po..

  43. Jimmaema says:

    I just wanna ask why is it when I call or text I cant use my load? And it says temporarily suspended.I bought this for the 4th sim and it sl the same…

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