Smart Customer Support on Twitter

Smart Customer Service Contact Information

Smart Communications provides numerous ways to contact their friendly customer service agents. Many people have asked us about issues involving deactivated roaming SIM cards and how to re-activate their Smart SIM cards. Fortunately there is often a simple solution and that is to contact Smart customer care.

Smart Customer Support on Twitter

Smart now has a twitter account (@SMARTCares) that allows you to follow their current events as well as ask questions directly.
View the Smart customer service twitter page here »

Call Smart Customer Support

  1. Call Smart customer support by dialing *888 from a SMART or Talk ‘N Text phone, or (2) 888-1111 from a landline.
  2. Other Smart customer support phone numbers;
    Smart Gold / Smart Buddy / Talk ‘N Text: *888 or 888-1111
    Smart Bro Plan and Prepaid: *1888 ,  672-7277 or 1-800-10-672-7277
    Smart Money: 15177 , 845-7777 or 1-800-1-888-5648
    Smart Load Retailers: *333 or 845-7733
    Smart Load Dealers: *7744 or 845-7744
    Smart Padala *7788 , 845-7788 or 1-800-10-8457788
    Smart myTV *6988
    Infoboard Service *742 or (02)-8488848

Smart Corporate Location

Smart Communications, Inc.
6799 Ayala Avenue
Makati, Philippines 1226

Smart Online Support

222 Responses to “Smart Customer Service”

  1. kcin says:

    I have a problem on my raoming sim number. I can’t recieved messages from philippines almost in a month. The signal still there, i try to reload to get balance 100php but still not working. what should i do? by the way this my sim number 09392377763. How can i call customer service international for smart buddy? Thanks.

  2. bars says:

    nawawala signal ng roaming ko dito sa kuwait. kahapon pa. august 24, 2012… lahat ng smart roaming dito wala signal… pls send msg asap….

  3. Anne Clarisse Romano says:

    hi, i can’t open my smart menu.. what should i do? this is a burden to me because i can’t register to smart money.. hope u can help me, thanks..

  4. Malou says:


    My husband roaming number was deactivated.I loaded it with P30 but it will have to be reloaded with P100 load right?Will it automatically be activated upon loading of P100 or should he needs to call smart? I’m afraid that he might not receive the load.Please help.Here is his roaming number 09085158869

  5. beth says:

    ayuko ko na poh mag smart walang kwnta yung mga promos nyo,…unlimited call q na 5 days isang araw q lang nagamit,…bullshit!!! wlang kwnta!!!

  6. Jeffrey says:

    pambihira naman, nangangain na naman kau ng load eh…kaloload ko lang, di pako nakapagtxt, wala na agad ako load…eto ung no. ko paki balik naman…0948-4135032…bwisit!

  7. Jeffrey says:

    Gaano naman ako katagal maghihintay? ayusin nyo naman ang service nyo…

  8. Joel R. Soriano says:

    to smart customer service,


    bakit po di ako makapagsend ng messages? pero nakakareceived me ng call, nakakareceive ng messages at nakakacall. my problem is outgoing messages.. pakiassist naman po me.. here is my number 09995756206.. thanks po.. i hope for ur immediate response and action…. thanks ulit.

  9. vjet says:

    good day…
    bakit po kaya bigla na deactivate ang mms, gprs at 3g ng cp ko – Nokia 2730-C1.
    tumawag na po ako sa customer service and they gave me instruction on how to activate pero until now wala pa indi pa rin activated.
    please pakiayos po. hindi ko kasi ma retrieve ang mms na nare recieve ko.
    maraming salamat po.

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