Smart Customer Service Contact Information
Smart Communications provides numerous ways to contact their friendly customer service agents. Many people have asked us about issues involving deactivated roaming SIM cards and how to re-activate their Smart SIM cards. Fortunately there is often a simple solution and that is to contact Smart customer care.
Smart Customer Support on Twitter
Smart now has a twitter account (@SMARTCares) that allows you to follow their current events as well as ask questions directly.
View the Smart customer service twitter page here »
Call Smart Customer Support
- Call Smart customer support by dialing *888 from a SMART or Talk ‘N Text phone, or (2) 888-1111 from a landline.
- Other Smart customer support phone numbers;
Smart Corporate Location
Smart Communications, Inc.
SMART Tower
6799 Ayala Avenue
Makati, Philippines 1226
Smart Online Support
- For SMART and Smart Bro subscribers, go to Smart Web Connect
- For non-SMART subscribers, use this Feedback Form.
- Smart Frequently Asked Questions
I have a problem on my raoming sim number. I can’t recieved messages from philippines almost in a month. The signal still there, i try to reload to get balance 100php but still not working. what should i do? by the way this my sim number 09392377763. How can i call customer service international for smart buddy? Thanks.
nawawala signal ng roaming ko dito sa kuwait. kahapon pa. august 24, 2012… lahat ng smart roaming dito wala signal… pls send msg asap….
hi, i can’t open my smart menu.. what should i do? this is a burden to me because i can’t register to smart money.. hope u can help me, thanks..
Hi,
My husband roaming number was deactivated.I loaded it with P30 but it will have to be reloaded with P100 load right?Will it automatically be activated upon loading of P100 or should he needs to call smart? I’m afraid that he might not receive the load.Please help.Here is his roaming number 09085158869
ayuko ko na poh mag smart walang kwnta yung mga promos nyo,…unlimited call q na 5 days isang araw q lang nagamit,…bullshit!!! wlang kwnta!!!
pambihira naman, nangangain na naman kau ng load eh…kaloload ko lang, di pako nakapagtxt, wala na agad ako load…eto ung no. ko paki balik naman…0948-4135032…bwisit!
Gaano naman ako katagal maghihintay? ayusin nyo naman ang service nyo…
to smart customer service,
sir/ma’am,
bakit po di ako makapagsend ng messages? pero nakakareceived me ng call, nakakareceive ng messages at nakakacall. my problem is outgoing messages.. pakiassist naman po me.. here is my number 09995756206.. thanks po.. i hope for ur immediate response and action…. thanks ulit.
good day…
bakit po kaya bigla na deactivate ang mms, gprs at 3g ng cp ko – Nokia 2730-C1.
tumawag na po ako sa customer service and they gave me instruction on how to activate pero until now wala pa indi pa rin activated.
please pakiayos po. hindi ko kasi ma retrieve ang mms na nare recieve ko.
maraming salamat po.